If you have a complaint against a funeral director or a funeral establishment about the way you are served, you should first, discuss the problem with the funeral director and/or management of the funeral establishment. If you feel you were not treated fairly, he/she should be given the opportunity to satisfy you. If this is not acceptable, you may provide the facts in writing to:
S.C. State Board of Funeral Service
c/o S.C. Dept. of Labor, Licensing & Regulations
110 Centerview Drive – P. 0. Box 11329
Columbia, SC 29211
The S.C. State Board of Funeral Service is the licensing and regulatory agency for all Funeral Directors/Funeral Homes/Crematories/Retail Sales Outlets. You may also request a complete booklet concerning licensing & regulations governing funeral establishments.
You may also contact:
Federal Trade Commission
Southeast Regional Office
225 Peachtree Street NE – Suite 1500
Atlanta, GA 30307
Your local Better Business Bureau
DISCLAIMER: This brochure is published as a good faith consumer education service. It may not be viewed or treated as specific legal advice due to the constantly changing nature of state and federal laws and regulations. Families should speak directly with their local funeral director or legal representative as to their current planning for end-of-life issues and funerals.
South Carolina Funeral Directors Association
P.O. Box 1350, Mt. Pleasant, SC 29465
843.881.3634 | www.scfda.org